+374 10 575121 info@dialog.am

Call Center Operator


JOB DESCRIPTION: "Concern-Dialog" Law Firm is seeking a Call Center Operator to be engaged in debt collection field.

 

OPEN TO/ ELIGIBILITY CRITERIA: All candidates with relevant background and skills.

 

START DATE/ TIME: ASAP

 

DURATION: Long-term, with 3 months of probation period.

 

LOCATION: Yerevan, Armenia

 

JOB RESPONSIBILITIES: 

- Make and receive calls and negotiate with debtors;
- Introduce the debtor full information about his/ her debt;
- Perform other necessary duties related to debt collection issues.

 

REQUIRED QUALIFICATIONS: 

- Higher education, preferably in Law 
- Capability to speak pure Armenian;
- Negotiation skills;
- Computer literacy and knowledge of modern technologies;
- High sense of responsibility and honesty; punctuality; ability to keep confidential information;
- Ability to work under pressure with tight deadlines;
- Ability to work within a team;
- Ability to communicate with customers;
- Work experience in the relevant field will be a plus.

 

REMUNERATION/ SALARY: Negotiable

 

APPLICATION PROCEDURES:  All interested and qualified candidates should submit their CVs to: career@dialog.am . Please put "Call Center Operator" in the subject line of the e-mail. Only short-listed candidates will be invited for interviews. 

 

OPENING DATE:  06 December 2017

APPLICATION DEADLINE:  09 December 2017